To reset your password:
1. Go to the redemption website
2. Click on “Reset Your Password” in the large grey box
3. Follow the on-screen instructions

Passwords can ONLY contain letters and numbers. Special characters will be automatically removed. (ie: My!Pas$word2017 becomes MyPasword2017)

Note: If you forgot your username, please submit a ticket so that we can validate your account and help you gain access to your account.